Shipping policy

Delivery Charge

Our delivery fee is $8.00. Please note, shipping fees are non-refundable in case of returns unless of course the goods are damaged, defective or if you receive a wrong item.

Processing & Delivery Times

We've partnered with NZ Post given their reliability and their values particularly around 'delivering a sustainable future'. Delivery times are: 

• North Island: 1-3 Business days.
• South Island: 2-5 business days.

Please note, domestic parcels are subject to the carrier's operational needs and some parcels may experience slight delays at times.   

You will be emailed a shipping confirmation with your tracking ID once your order has been collected and scanned into the courier network.

Leaving Deliveries

Our deliveries don’t require signature upon arrival, however if you anticipate that you may not be home, please advise a safe place for the courier to leave your parcel when placing your order online.

Delivery Addresses

We accept both business and residential addresses for delivery however we cannot ship to a PO BOX address.